We have industry standard security for our website. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the internet. We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information. These include online ordering, order status, catalog request and sweepstakes forms. This is done to protect you from unauthorized use of the information you are sending to our server.
Several marketing promotions may be on-going simultaneously. We only allow the use of one discount coupon per purchase.
This Privacy Notice and our Terms of Use will change over time. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on March 1st, 2005.
We will not be liable to customer for any damages beyond the amount of money that customer has actually paid.
We don't sell products to persons under the age of 18. If you are under the age of 18, you are required seek the approval of your parent or guardian to purchase products from this site.
We use information that we collect from our visitors to personalize and improve your visit at our website. We gather the following types of information:
Information you give us: We collect any information which you enter on our Web site. This information is normally provided when you search, buy, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you put a purchase with use. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information, e-mail addresses.
Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase.
We will never share any telephone number(s), e-mail addresses, or credit card information which you have given us with any marketing partner(s) or any unrelated 3rd party. We may, however, share your name and postal mailing address with a few carefully selected marketing partners. You may opt-out of sharing this information at any time by email us.
Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. .
Link to Third Party Site: Our Web site contains certain links to third party sites, we are not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.
We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.
We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, catalog request and most contest forms. Your name, your personal information and especially your credit card number are safely stored in our systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system which is on a server separate from our internet server. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.
We use 128-bit SSL encryption to make the transaction safe.
Every time you access our secure site, you use SSL authentication. When you buy a product online, the payment page address should start with https://, rather than the normal http://. This signifies that that page is being served securely using SSL, which stands for Secure Socket Layer. When your browser tries to access a secure page, it will first check the site's security certificate. Certificates are awarded to sites by third party providers who perform background checks on the applicants. The certificate is used by your browser to determine that the secure connection is being made with the correct site. If there is a problem with the authenticity, or the certificate has expired, a warning will be given. Certificate verification is just the first part of the SSL handshake, the term used to describe the process by which the browser and server agree an encryption method.
The server sends the browser its public key, which is tied to the certificate and is always the same string. The browser then combines this with a randomly generated string which it returns to the server.Both server and browser now use this string to create session keys that they will use for the rest of the connection to encrypt data. The browser then verifies that it has finished locking its part of the session, and the server reciprocates. The rest of the transmission is now encrypted using the session keys.
This depends on the type of encryption used, which is determined by the browsers capabilities. Modern browsers support 128 bit encryption, which creates 34 followed by 37 zeros different combinations. This is as pretty much close to impossible as codes can get. One method used to break the code is known as a man-in-the-middle attack. This is where an unauthorized script sends its own certificate back to the browser, and fakes the browser's request to the server. Therefore, rather than validating with each other, the browser and server are validating with the unauthorized program. There are 300 billion trillion times as many keys as with 40-bit encryption. It is virtually impossible for an unauthorized party to find the right key, even if they are equipped with the best computers.
You guys are awesome! I am pleased with my new Innopocket case and the low price. Jack Johnson, New York City
Thank you for your patience to guide me how to use the data cable. You know what you are talking about! Great after sales service. Carrie, Vancouver
Thank you very much for your courteous support, I am so satisified to be your customer. Thanks again for your great customer care. Lynn, Los Angeles
'I just wanted to let you know that the handsfree earhook has arrived here safely in the mail. It looks and works great! Thanks too, for the speedy shipping and I will be posting very positive feedback on our transaction. Thanks again. Jeff, Houston
I purchased a red leather case for my iPod Nano. It arrived within a week from Hong Kong. It is a very well made case, my Nano is well protected and looks terrific. The price was excellent and so was the service. I will definitely go back for future purchases. Overall Excellent! Thank you! Janice, London
This is a very good product, great service and I definitely will recommend it to others. Thanks a lot and best regards. Eva, Montreal
It came yesterday and works Great!! Thanks. Helen, Sydney
I received the PDA battery and I appreciate very much your quick resolution to the problem of the original shipment not arriving in the US address. This shipment is very fast ... about 3 days! and I am very impressed. The battery is working fine. Thanks a lot. Fernando, San Diego
I have received the product. Thanks for the quick delivery. Package received and product is working without flaw. It was sooooooooooo quick, your customer service is second to none and I am 200% sure to drop by at your store again !! The products were great, too, I can enjoy my vacation to Europe safely with them ! Atsushi, Tokyo
Thank you very much for your prompt reply. I appreciate your attention to my order. Dave, Brooklyn
I just wanted to let you know that the handsfree earhook has arrived here safely. It looks and works great! Thanks too, for the speedy shipping and I will be posting very positive feedback on our transaciton. Thanks again. Jeff, Parker
I purchased a red leather case for my iPod Nano. It arrived within a week from Hong Kong. It is a very well made case, my Nano is well protected and looks terrific. The price was excellent and so was the service. I will definitely go back for future purchases. Overall Excellent! Neo, Webb City
This is a very good product, great service and I definitely will recommend it to others. Thanks a lot and best regards. Teri, Manchester City
It came yesterday and works Great!! Thanks. Jean, Paris
I got my stuff today! Thank you, you are fast! I will certainly buy from you again, I have even saved your site as a Favorite in my browser! Felicia, Salt Lake City
Thank you for the fast honest reply. A company is only as good as its customer service. Yours appears to be excellent. Will be placing other orders in the future. John Davis, Huntsville
You guys rock!!!!!! The hardware is great and I cannot believe the great prices. I received your site on Aximsite.com. Dave, Roanoke
One of the easiest purchases ever made over the internet. Excellent communication, fast shipping, fair price and no hassles. Completely problem free. Will be dealing again. John Davis, Huntsville
A quick note to say how impressed I am with your quick service. I received my Clie case today and it is just what I wanted. Many thanks... I will be back. Lewis Cook, Malvern
Thanks so much - its great to get such good service! Deborah McKay, Rockville
Thank you for your reply. I received the iPod case on 2-18-06. It arrived in excellent condition and pleased my son, who cannot find fault with anything. He put his iPod in the case and actually smiled. I cannot find the words to convey my appreciation, so I will just say THANK YOU!!| Gene Siegert, Lawrenceburg
Awesome. Three satanic cheers for customer service! Matt Fisher, Keizer OR
Since I do not have a fax-machine available, I have scanned my Visa-card and my signature, and hope this is good enough for further processing of my order. I think it is a real good thing that you take security that serious. Tore Tjstolvsen, Arendal, Norway
Just a quick note to let you know that that Belt clips, battery and the PDA holder arrived Tokyo safely and they all work great!!! Thanks again for your advice and patience, hoping to order from you again. Aleem Parvez, Tokyo, Japan
And thanks again for being so prompt and professional. I plan on doing substantial upgrades on at least two laptops, and I will remember you. Margaret Suh, San Francisco
Item arrived today, only 5 days after you shipped it from Hong Kong. Thank you for the swift service. I will definitely place orders with you in the future. Rick Emery, Irving
I appreciate your prompt communication, thank you. Johnny Gardner, Mishawaka
I have been struggling all day trying to order a product from your company. I don't know who I have been emailing, but I want you to know that he/she helped me to find my way. I was trying to order something on EBAY, but that didn't work out for me. Then I faxed in a copy. I was told to try ordering my product online and it worked perfectly. I am so pleased with the responses I have received today. I will keep you in my email address book for future purchases. I will also refer your company to my family and friends. Thank you for Excellent Customer Service. Vivian Phinizy, Raleigh
THANK GOD!!!! I DID IT. I ORDERED IT IN LESS THAN 2 MINUTES. Thank you so much for your kindness and patience. Is there someone I can email to let them know what GREAT customer service you have given? Vivian Phinizy, Raleigh
I really enjoyed shopping on your website and have already bookmarked it as a favorite for future purchases! Debi Taylor-Duvall, Richmond
I just received the Palm Accessories. I am very satisfied with the parts and your delivery, it is fast secure. Thanks for your attention and I hope we can do more business in a near future. Carlos Bitencourt, Porto Alegre, Brazil
I just wanted to take a moment to write you to send my thanks and praise for your excellent service and products. I ordered two battery packs for my Compaq Ipaq 3650 and a car charger. Your e-mail communication and telephone customer support was superb. The products were very affordable and arrived much sooner than I expected. My Compaq Ipaq PDA and car charger are working terrifically! I was so glad to find the replacement internal battery from your website, it saved me from having to throw away my PDA and buying a new one. I will order from you again in the future, and you may use this message as a testimonial of a very satisfied customer. Great job! It is so rare to find such great customer service these days! Mary Bernier, Centreville
Thanks for everything, I reveived the skype void a few days ago, thanks again for your great and fast communication. Hope do bussines again. Vincent Bonilla, San Juan
I appreciate the good quality of customer service you give. Rommel Lu, Worcester
That is ok. thank you for your response, and it actually arrived at work today. I like the product very much, by the way. Leonard Briscoe, Baltimore
I received my order, thank you for the Great product and service provide by your company. Gregory Arthur, Langley, Canada
Just to say battery arrived first thing this morning in UK - very quick! Many thanks for your excellent communications and for resending when previous one had been returned to you undelivered. First rate service - will watch your future listings. Gillian Slattery
I received the PDA battery and I appreciate very much your quick resolution to the problem of the original shipment not arriving in the US address. This shipment is very fast (about 3 days!) and I am very impressed. The battery is working fine. Thanks a lot.
I have received the product. Thanks for the quick delivery.
Package received and product is working without flaw.
Gentlemen, my order arrived today. Thank you. It is an excellent product. Actually the quality is greater than I expected. Thanks again for you product and service.